For optimal performance, please connect your Juke via Ethernet into the LAN port on your main router or network switch. Can’t hardwire the unit? Please place a wireless access point as close to the Juke as possible for best connection. If you have two networks at the location, you'll want to consolidate them to ensure your phone and the Juke are always able to communicate with each other reliably.

You must ensure you have the speakers connected in + - + - for the juke to detect the speakers. Typically this is red, black but if you have 4 conductor speaker wire then it could be red, black, white, green. Please reference the diagnostics portion within the settings of the app to do a “zone test” if you are not getting audio to come out.