If have any issues with your setup please review the ‘Connectivity’ tab of our technical support page.
If you’re having trouble connecting to your Juke using “juke.local”, try the alternative “jukeaudio.local.” If this does not work try connecting directly using the device’s IP address. This can be found by using our device lookup tool
to lookup your device on our servers.
If your Juke fails to connect to the new network, it will return to the network it was previously on. If it was not on a network or if that network becomes inaccessible, it will appear again as an access point (JUKEAUDIO).
If you are an Android user running Android 11 or less, juke.local may not work for you. If that is the case, then you will have to manually enter in the assigned IP address for the device. This information can be found using our our device lookup tool
or by using the app Fing
on the Google Store. For additional assistance, please feel free to reach out to us as we continue to improve our listening experience for our Android users.